ALEXA MARKET LAUNCH TV CAMPAIGN (FRANCE) (2018)
Context: Launching Alexa in France: A market with zero product awareness and significant brand challenges.
Challenges:
Negative perception of Amazon as an American corporation threatening French jobs and economy
Brand viewed as cold, unemotional, and purely transactional
Lack of perceived positive impact on everyday life
My Strategic Approach:
Created a culturally resonant campaign showcasing Alexa's role in meaningful personal moments.
Key Elements:
Emotional Storytelling: Featured a young woman using Alexa to come out to her parents
Cultural Authenticity: Incorporated the iconic French song "J'aime les filles" (I love girls)
Visual Familiarity: Showcased typical French landscapes and domestic settings
Alexa Market Launch in France - TV Spot 60”
Results:
Significant increase in Alexa device sales (Exact figures are Amazon Confidential)
Generated extensive positive media coverage, particularly praising the LGBTQ+ inclusive narrative
Improved brand perception, positioning Amazon as culturally sensitive and socially progressive